Speech 100: Fundamentals of Oral Communication
Study Guide for Chapters 6 &
7--bonus points (25 points)
in Adler & Rodman's
Understanding Human Communication, 10th
ed., 2009
return to syllabus
1. Define and explain with examples the stages of relationship development.
2. What is dialectical tension and how is it manages?
3. What is metacommunication?
4. What are relational messages?
5. Define self-disclosure.
6. Explain Altman & Taylor’s social penetration theory of self-disclosure.
7. What is the Johari window? (define: hidden, blind, open, unknown in relation to the Johari window.
8. What are the alternatives to self-disclosure? Explain each of the three alternatives mentioned in chapter 6 – white lies, equivocation, hinting).
9. What are the characteristics of effective self-disclosure?
10. Explain and give examples of Mark Knapp’s developmental model of relationships. (coming together—maintaining—coming apart)
11. Explain and give examples of the dialectical perspective on relationships. (pg. 201-06)
Chapter 7: Improving Interpersonal Relationships
1. What is meant by communication climate?
2. What are confirming responses? Disconfirming responses?
3. What are escalatory conflict spirals? De-escalatory conflict spirals?
4. What are Jack Gibb’s supportive and defensive engendering behaviors? Give an example from your life of each of the behaviors.
5. Define the five ways individuals might handle conflict? Give a personal example of each.
6. What are the characteristics of an assertive message? Nonassertive messages? Aggressive messages? Passive messages?
7. What observations does our text make with reference to gender and conflict styles?
8. Explain the different approaches discussed in our text relevant to conflict resolution (i.e. win-lose; lose-lose; compromise; win-win)