Frequently Asked Questions
What’s the difference
between department objectives and student learning outcomes?
Do Student Learning Outcomes (SLO) need to be on the course
syllabus?
What is the relationship
between the course syllabus, student learning outcomes, and
assessment?
Why can't student course
grades be used as a measure of student learning?
I am an
instructor on campus and I've heard about the College-Wide
Outcomes (CWOs). What are they and what should I be doing with
them?
Who will see the data from
student learning outcomes?
Do I have to have a pre-test
and a post-test?
What happens if my post-test or
final scores are not at 75% ( 2.0) level?
What happens to the data we collect for assessment?
What
is meant by the phrase, "closing the loop"?
Aren’t we doing this assessment
stuff just to keep the accreditation people happy? I don’t see
how it benefits us.
What’s the difference between
department objectives and student learning outcomes?
Department objectives refer to goals specific to
the department such as: hire a faculty member with a particular
specialty, increase the variety of courses, institute a service
learning project, develop a list of guest speakers for various
classes, etc)
Student learning
outcomes refer to what the “student” will know or be
able to do as a result of a course. For example, after
successfully completing this course, students will: demonstrate
knowledge of key business practices, be able to create a
business plan, identify relevant business trends, etc.
Do Student Learning Outcomes (SLO) need to be on the course
syllabus?
Yes! The SLOs are a way to focus learning and to let students know
exactly what they are expected to learn or be able to do as a result of
successfully completing your course. Outcomes help align class activities
and assessment efforts.
What is the relationship between the course syllabus,
student learning outcomes, and assessment?
You might think about these three (course syllabus, SLOs and assessment)
as the key ingredients of a travel adventure. You've got a specific
destination, a place you want to get to (SLO). You and your students travel
along the educational highway seeing all the sights, taking in as much as
you can, some of it you enjoy, some of it you don't. The syllabus is
like the travel guide on this trip. It tells students what to pay attention
to and what's around the bend. When it's all over and you finally reach your
destination, you examine where you are to see if it's what you thought it
would be (assessment). Happy travels!
Why can't student
course grades be used as a measure of student learning?
Actually, grades are a
measure of learning in a general sense; course grades provide a composite
look at student success. Oftentimes, however, these grades are a reflection
of factors other than content knowledge and/or skills (i.e. attendance,
participation, extra credit), which are all important parts of the learning
process, but they do not indicate student knowledge or skills.
We are
measuring specific student learning outcomes so that we can pinpoint
strengths and weaknesses. In discovering weak areas, we are able to focus
energy and resources in those areas and make the needed modifications to
increase learning.
I am an
instructor on campus and I've heard about the College-Wide
Outcomes. What are they and what should I be doing with them?
Highline has five college-wide
outcomes (CWOs). After completing a degree or certificate
program, students should be able to demonstrate proficiency in
these areas. Each discipline/department creates it own
measurement criteria for assessing these outcomes. The
outcomes include: Think Critically, Reason Quantitatively,
Communicate Effectively, Demonstrate Civic Responsibility in
Diverse and Multifaceted Environments, and Develop Information
and Visual Literacy. (Link to the
complete descriptions of the CWOs)
The college has not yet begun
its systematic assessment of these specific outcomes, yet many
disciplines already have assessment practices which address some
or all of these areas. The college plans to take one of these
outcomes and make it an assessment focus for a year, then select
another outcome for the next year. This will allow the entire
campus to assess all of the college-wide outcomes over a five
year period.
What you could do now is to
take the first outcome--"Think Critically"--and
include it on your course syllabi where it is appropriate to do
so. Bring students' attention to it and discuss what it means
to think critically. Awareness of it is an easy and important
first step.
Who will see
the data from student learning outcomes?
The actual
data will only be seen by the instructor and the gateway faculty
person who will simply check-off if data were supplied, kind of
a "yes" there was data, "no" not at this time. Eventually,
course data will be compiled and summarized to be included in
department notebooks when the interim accreditation visit
happens in 2008. Remember, the purpose of the data are
to help instructors locate trends and identify strengths and
weaknesses in a verifiable way. It truly is for instructors. It
is NOT information to be used to decide tenure or promotion.
Do I have to have a pre-test and a post-test?
Pre-tests and post-tests are one
way to measure change within a particular group of students. But measures
across groups of students are also useful. Example: One quarter, 40% of
students demonstrate mastery of certain content or a certain skill. The
next quarter the instructor may make changes to the course that are
designed to help the students increase their mastery. At the end of the
quarter, 70% of students demonstrate mastery. It’s likely that the changes
the instructor made influenced the increase.
Since it is possible that there
may have been something special about either of those particular groups of
students, measuring several sections of a course over a couple quarters both
before and after a change, would increase confidence in the effectiveness of
the implemented change.
As faculty, it’s entirely up to you to determine, for
yourself, what percentage of students need to demonstrate mastery.
What happens if my post-test or
final scores are not at 75% ( 2.0) level?
Although certain scores and
cut-off points seem useful, what is more important is the amount of gain.
Are students learning? Example: If student scores on discussion skills
(knowledge of skills on a paper and pencil test) begin at 40% and by the end
of the quarter increase to 65% (25% gain), then students have learned. We
have to consider that an increase is a success. The goal might be to get to 75%,
since that’s a standard often used, but it may be that 65% is the best for
now, and this is an area that will continue to be addressed as the year
moves on.
What happens to the data we collect for assessment?
The primary reason for collecting data over time is to help you make
informed changes or enhancements to your teaching. It's not necessary
to keep raw data; however, an ongoing summary will be useful when the
interim accreditation occurs in 2008 and the full-accreditation in
2012-13. Remember those department notebooks you did during the
last accreditation? Remember how you were scrambling to try and have
some kind of data to report on student outcomes? Well, this assessment
information would be good to include in your notebooks the next time around.
Or you might want to use the information in an assessment section on your
department website. (See the
assessment section of the Speech
Department website.)
The information in page one summarizes the assessment coordinators collected from their departments
in 2004-2005, which were used in a report for accreditation
due in April 2005. Remember, we were a little behind in assessing student
outcomes, so they gave us two years to "show them the money/assessment."
Well, our two years were up in April 2005. We will also use the information
as part of a document required by the state that is due each year in June in
order to continue their funding support.
What
is meant by the phrase "closing the loop"?
Measuring student learning
outcomes and generating data is part of the assessment process, but the
process isn’t complete until we use the data to inform our choices about
course modifications to improve student learning. Closing the loop is when
a plan/ strategy is created based on earlier results and implemented in the
classroom. Then, depending on the results, the plan may be tweaked for
still further improvement.
Basically, it refers to a
process of having an outcome, measuring it, making
course/instructional changes based on data to improve learning,
and then measuring again. The "measuring again" is
closing-the-loop. The purpose of assessment is primarily
improvement. In order for improvement to occur, the assessment
loop must be closed. Without closing the loop this becomes
simply another externally mandated requirement, serving only for
accountability. The good news is that closing-the-loop does
produce rather immediate results, particularly in courses. As
you begin to work with assessment practices you will find that
it is also a valuable tool to promote learning, not only in the
classroom, but among faculty and staff.
So in a nutshell, closing-the-loop is retesting to see if the
changes you made had a positive effect. (View the
"closing the loop" assessment diagram)
Aren’t we doing this assessment
stuff just to keep the accreditation people happy? I don’t see
how it benefits us.
The "accreditation people" are
us. In the United States, colleges and universities are
accredited through peer review, not through governmental or
agency inspection. Evaluation teams are made up of our direct
counterparts ― other faculty members, division heads, deans, and
so forth ― from comparable programs at peer institutions.
They’re fellow educators who value good instruction.
The accreditation process stresses assessment
because it’s the key to maintaining and improving the quality of
what we do. By measuring our impact on students, we discover
what works, what doesn’t, and what to do about it, either way.
In short, it’s good for us. In fact, if our assessment program
doesn’t benefit us, it won’t pass muster with the
accreditors anyway. They want to see a positive impact on
teaching and learning. That’s the real goal.
Think of it like this: If your doctor tells you
to start an exercise program, it’s not just because she thinks
exercise is the "right thing" to do. Nor will she be satisfied
if you take a couple of strolls or do a few push-ups just
because she "told you to." No, what she wants to see is a
healthier you. If that doesn’t happen, your exercise program
isn’t doing its job. And you’ll hear about it next visit.
So it is with those "accreditation people." If
we engage in a meaningful assessment program that makes us
healthier, they’ll be happy, too. If we don’t, we’ll hear about
it next visit. It’s for our own good ― and our students’.
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