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BUSN160
- Human/Labor Relations
*Note: BUSN160 is an
ONLINE class, and the classroom can be found
at http://blackboard.highline.edu.
Required
Text: Human Relations. 3rd Edition. Dalton, Hoyle, Watts.
Thompson/South-Western Publishing Company, 2006. ISBN: 0-538-43878-9. The text
is available at the Highline Community College bookstore, or online at
http://www.highlinebookstore.com.
Required Readings:
In addition to the text, you may be
required to read current articles and web content. You will be expected to apply
text and articles to assignments and tests.
PowerPoint Presentations by Week:
Course Overview:
Management
has been defined as the art of getting things done through people,
hence Human Relations skills and an understanding of Organizational Behavior are
often the key to an individual’s success in a rapidly changing work
environment. This course surveys the field of Human Relations and
Organizational Behavior from both the individual’s and the firm’s perspectives.
Course Objective:
The
objective of this course is to give you a thorough understanding of the basic
Human Relations concepts, and to help you become successful in predicting,
understanding, and influencing the outcome of your interactions with others.
Instructor’s
Expectations: Students are expected
to come to class prepared, with all assignments completed. Please read the
assigned reading assignments prior to class, and be ready to participate
in group activities, class discussions, and presentations. Students are expected
to attend class; if you are unable to attend, notify the instructor prior to
class.
Assessment:
Grades will be earned through:
- Assignments – 35%
- Class and Group
participation – 30%
- Tests -- 35%
Web Access:
Access to a computer and the internet are
recommended for this course. (Required for the online section.)
Late work:
Points for class participation cannot be made
up. Other work can be turned in up to one week late, with a late penalty of 20%.
No assignments later than one week will be accepted.
Makeup Exams:
You are limited to one excused makeup exam per quarter. There is a 40% penalty
for all exams taken “late” after your first excused exam. An exam qualifies as
excused if you notify the instructor via phone or email no later than the end of
day on the scheduled day of the exam.
Academic Integrity:
Education assumes a high level of
trust between the instructor and students. You will be expected to communicate
with class members and the instructor in a professional and respectful manner.
All work must be the product of your own efforts and, if you are referencing
outside sources, you must site those sources in your work.
Statements on
Accessibility: If you need course
adaptations or accommodations because of a disability; if you have emergency
medical information to share with the instructor; or if you need special
arrangements in case the building must be evacuated, please provide the
instructor with a Letter of Accommodation from the Office of Access Services.
Access Services is located in Building 6 in the Student Development Center.
Cell Phones:
Please turn off your phone when you
come to class.
Class Completion:
Students must complete 80% of course work at
a passing grade (at least 0.7, or 62%) to be eligible for an incomplete grade.
Arrange incomplete grade with me prior to last week of instruction.
Class Schedule (Subject to change – please make
note in class as changes arise.)
Key to bullet symbols:
Ø
Individual Assignment (In class section: due at the end of class each Friday.)
(Online section: due Sunday night at 9PM.)
Þ
Group Assignment (In class section
only.)
v
Exam
o
General Class Announcements (In class section.)
|
Week |
Topics and Assignments |
Reading |
|
1
|
Human
Relations: The Key to Personal and Career Success
Perception: Different Views of the World
Ø
Assignment: Chapter 1 Discussion Questions: 3, 5.
Chapter 2 Discussion Questions:
2.
Þ
Group Assignment: Chaos is Cooking on
page 28 and The Screaming
Supervisor on page 53.
|
Chapter 1
Chapter 2 |
2
|
Motivation:
Maximizing Productivity
Communication:
The Essential Skill
Ø
Assignment: Chapter 3 Discussion Questions: 3, 4.
Chapter 4 Discussion Questions: 1, 2.
Þ
Group Assignment: The Times They are
A-changing on page 83 and
Breakdown in Communication on page 115.
|
Chapter 3
Chapter 4 |
3
|
Creative Problem Solving: Making Good Decisions
Tools
Line & Staff
Working within the
Organization: Structure and Climate
Ø
Assignment: Chapter 5 Discussion Questions: 1, 2.
Chapter 6 Discussion Questions: 2.
Þ
Group Assignment:
PERT Chart Group Project
Nowhere to Run, Nowhere to Hide on page 173.
|
Chapter 5
Chapter 6 |
4
|
Group Dynamics: The Advantages of Working with
Others
Teamwork: Becoming
a Team Player
Ø
Assignment: Chapter 7 Discussion Questions: 2, 5.
Chapter 8 Discussion Questions: 2,
3.
Þ
Group Assignment: None.
v EXAM
#1: Chapters 1-8.
|
Chapter 7
Chapter 8 |
5
|
Diversity: A Business Imperative
Welcome to Week 5
Goal Setting: Steps to the Future
Ø
Assignment: Chapter 9 Discussion Questions: 1, 4.
Chapter 10 Discussion Questions:
2, 3.
Þ
Group Assignment:
Circles of my Multicultural Self
Þ
Group Assignment: In the Eye of the Beholder
on page 250 and
MBO Gone Awry on page 284.
|
Chapter 9
Chapter 10 |
6
|
Leadership: Styles and Skills of an Effective
Leader
Appreciating
Power: Positioning and
Politics
Ø
Assignment: Chapter 11 Discussion Questions: 3,
5.
Chapter 12 Discussion Questions:
1, 4.
Þ
Group Assignment: Favorite Boss. Details
to Follow.
Best Boss: Worst Boss
More
Are you a Power
Freak?
Interesting
article: What is a
Metrosexual? |
Chapter 11
Chapter 12 |
7
|
Change: A Constant
in an Inconstant World
Workplace Expectations:
Business Etiquette
Ø
Assignment: Chapter 13 Discussion Questions: 1,
4.
Chapter 14 Discussion Questions: 1,
4.
Þ
Group Assignment: Where Will All the People
Go? on page 378 and
Hot Times in Hamburger Heaven on page 413.
Technological Etiquette Assignment
v
EXAM #2: Chapters
9-15.
|
Chapter 13
Chapter 14 |
8
|
Ethics at Work: Your Attitude and Responsibilities
Ø
Assignment: Chapter 15 Discussion Questions: 1, 2,
4.
Code
of Ethics at Highline
Þ
Group Assignment: The Bootlegged Booty
on page 436.
|
Chapter 15
|
9
|
Employee Rights:
Working Toward Mutual Respect
Ø
Assignment: Chapter 16 Discussion Questions: 5,
6, 7.
Employee Rights laws and Links
Þ
Group Assignment: Equal and Fair are Two
Different Things on page 472.
|
Chapter 16 |
10a
|
Maintaining Balance: Wellness and Achievement
Ø
Assignment: Chapter 17 Discussion Questions: 2,
3, 4, 5.
Maintaining Balance
Þ
Group Assignment: Alice in Wonderland on
page 510.
|
Chapter 17 |
10b
|
Career Management: Securing Your Future
Ø
Assignment: Chapter 18 Discussion Questions: 1,
3, 6.
Career Management
Þ
Group Assignment: R.I.P Manufacturing
on page 557.
|
Chapter 18 |
Finals Week
|
Final Examination
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