Jeff Ward
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 BUSN160 - Human/Labor Relations     

*Note: BUSN160 is an ONLINE class, and the classroom can be found at http://blackboard.highline.edu.

Required Text: Human Relations. 3rd Edition.  Dalton, Hoyle, Watts.  Thompson/South-Western Publishing Company, 2006. ISBN: 0-538-43878-9. The text is available at the Highline Community College bookstore, or online at http://www.highlinebookstore.com.

Required Readings: In addition to the text, you may be required to read current articles and web content. You will be expected to apply text and articles to assignments and tests.

PowerPoint Presentations by Week:

1a    1b 2a    2b    2c 3a    3b 4a  4b  5a   5b 6a     6b
7a  7b  8   8b 9  9a 10  Drug 10 a 10b 10c 11a  11b  11c  

Course Overview:  Management has been defined as the art of getting things done through people, hence Human Relations skills and an understanding of Organizational Behavior are often the key to an individual’s success in a rapidly changing work environment.  This course surveys the field of Human Relations and Organizational Behavior from both the individual’s and the firm’s perspectives.

Course Objective: The objective of this course is to give you a thorough understanding of the basic Human Relations concepts, and to help you become successful in predicting, understanding, and influencing the outcome of your interactions with others.

Instructor’s Expectations:  Students are expected to come to class prepared, with all assignments completed.  Please read the assigned reading assignments prior to class, and be ready to participate in group activities, class discussions, and presentations. Students are expected to attend class; if you are unable to attend, notify the instructor prior to class.

Assessment: Grades will be earned through:

  • Assignments – 35%
  • Class and Group participation – 30%
  • Tests -- 35%

Web Access: Access to a computer and the internet are recommended for this course. (Required for the online section.)

Late work: Points for class participation cannot be made up. Other work can be turned in up to one week late, with a late penalty of 20%. No assignments later than one week will be accepted.

Makeup Exams:  You are limited to one excused makeup exam per quarter.  There is a 40% penalty for all exams taken “late” after your first excused exam.  An exam qualifies as excused if you notify the instructor via phone or email no later than the end of day on the scheduled day of the exam.

Academic Integrity: Education assumes a high level of trust between the instructor and students. You will be expected to communicate with class members and the instructor in a professional and respectful manner. All work must be the product of your own efforts and, if you are referencing outside sources, you must site those sources in your work.

Statements on Accessibility: If you need course adaptations or accommodations because of a disability; if you have emergency medical information to share with the instructor; or if you need special arrangements in case the building must be evacuated, please provide the instructor with a Letter of Accommodation from the Office of Access Services. Access Services is located in Building 6 in the Student Development Center.

Cell Phones: Please turn off your phone when you come to class.

Class Completion: Students must complete 80% of course work at a passing grade (at least 0.7, or 62%) to be eligible for an incomplete grade. Arrange incomplete grade with me prior to last week of instruction.


Class Schedule (Subject to change – please make note in class as changes arise.)

Key to bullet symbols:
Ø      Individual Assignment (In class section: due at the end of class each Friday.) (Online section: due Sunday night at 9PM.)
 Þ    Group Assignment (In class section only.)
v    
Exam
o       General Class Announcements (In class section.)

Week

Topics and Assignments

Reading

1
 

Human Relations: The Key to Personal and Career Success

Perception: Different Views of the World  

Ø       Assignment:  Chapter 1 Discussion Questions: 3, 5.  

                           Chapter 2 Discussion Questions: 2.

       

Þ      Group AssignmentChaos is Cooking on page 28 and The Screaming
                                      Supervisor
on page 53.

Chapter 1
Chapter 2

2
 

Motivation: Maximizing Productivity

Communication: The Essential Skill

 

Ø       Assignment:  Chapter 3 Discussion Questions: 3, 4.  

                           Chapter 4 Discussion Questions: 1, 2.

 

Þ      Group AssignmentThe Times They are A-changing on page 83 and
                                     Breakdown in Communication on page 115.

Chapter 3
Chapter 4
3
 

Creative Problem Solving: Making Good Decisions             Tools    Line & Staff

Working within the Organization: Structure and Climate 

 

Ø       Assignment:  Chapter 5 Discussion Questions: 1, 2.  

                           Chapter 6 Discussion Questions: 2.

 

Þ      Group Assignment PERT Chart Group Project
                                     Nowhere to Run, Nowhere to Hide on page 173.

Chapter 5
Chapter 6
4
 

Group Dynamics: The Advantages of Working with Others 

Teamwork: Becoming a Team Player
 

Ø       Assignment:  Chapter 7 Discussion Questions: 2, 5.  

                           Chapter 8 Discussion Questions: 2, 3.

 

Þ      Group AssignmentNone.


v     EXAM #1: Chapters 1-8.

Chapter 7
Chapter 8
5
 

Diversity: A Business Imperative                               Welcome to Week 5

Goal Setting: Steps to the Future  

Ø       Assignment:  Chapter 9 Discussion Questions: 1, 4.  

                           Chapter 10 Discussion Questions: 2, 3.
 

Þ      Group Assignment Circles of my Multicultural Self

 

Þ      Group AssignmentIn the Eye of the Beholder on page 250 and
                                     MBO Gone Awry on page 284.

Chapter 9
Chapter 10
6
 

Leadership: Styles and Skills of an Effective Leader 
Appreciating Power: Positioning and Politics 

Ø       Assignment:  Chapter 11 Discussion Questions: 3, 5.  

                           Chapter 12 Discussion Questions: 1, 4.

 

Þ      Group AssignmentFavorite Boss. Details to Follow.

 

Best Boss: Worst Boss    More                Are you a Power Freak?

Interesting article: What is a Metrosexual?

Chapter 11
Chapter 12
7
 

Change: A Constant in an Inconstant World 
Workplace Expectations: Business Etiquette

Ø       Assignment:  Chapter 13 Discussion Questions: 1, 4.  

                           Chapter 14 Discussion Questions: 1, 4.

 

Þ      Group AssignmentWhere Will All the People Go? on page 378 and
                                     Hot Times in Hamburger Heaven on page 413.

 

Technological Etiquette Assignment

v      EXAM #2: Chapters 9-15.

Chapter 13
Chapter 14
8
 

Ethics at Work: Your Attitude and Responsibilities

Ø       Assignment:  Chapter 15 Discussion Questions: 1, 2, 4.  

 

Code of Ethics at Highline

 

Þ      Group AssignmentThe Bootlegged Booty on page 436.

Chapter 15
 
9
 

Employee Rights: Working Toward Mutual Respect
Ø       Assignment:  Chapter 16 Discussion Questions: 5, 6, 7.  

Employee Rights laws and Links

Þ      Group AssignmentEqual and Fair are Two Different Things on page 472.

Chapter 16
10a
 

Maintaining Balance: Wellness and Achievement
Ø       Assignment:  Chapter 17 Discussion Questions: 2, 3, 4, 5.

 

Maintaining Balance

  

Þ      Group AssignmentAlice in Wonderland on page 510.

Chapter 17
10b
 

Career Management: Securing Your Future

Ø       Assignment:  Chapter 18 Discussion Questions: 1, 3, 6.

 

Career Management

  

Þ      Group AssignmentR.I.P Manufacturing on page 557.

Chapter 18
Finals Week


 
Final Examination

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Email me at jward@highline.edu
Phone: 206/878-3710  x3354
Office: Building 29, Room 348

Last Updated: 03/04/2009