Online Courses - Syllabus Details
Work Scheduling
Most deadlines will generate
student questions. Schedule your deadlines for later in the week; a
Monday or Tuesday deadline means those questions will come over the
weekend, meaning either they don't get answered or you get to check
email on the weekend. Suggested language (and process) is below.
Support Services
Online students may not be aware of support services that are
available, or that those services are available to them. Often that
means they'll come to you, when another place might get them faster
response. See below for suggested additional language to add to your
syllabus and course web site.
Response Time - Suggested Language for Your Syllabus
- I will respond to emails and phone messages within one business
day. (This means you don't have to look on weekends, and have some
flexibility in the course of a work day to respond).
- I will respond to emails and phone messages within 24 hours.
(More defined, but students will define this to include weekends and
holidays).
Technical Support - Suggested Language for Your Syllabus
For technical support, including problems logging in to Blackboard or
web sites, contact the Instructional Computing Help Desk.
Library Support - Suggested Language for Your Syllabus
For help with library research, including access to Proquest, Ebsco,
and other online databases from off-campus, contact the library
Reference Desk.
Procedures for Turning in Assignments
Choose from the list below, depending on how you are handling it in
your classes. It's also helpful to include appropriate variations of
this language in assignment instructions.
- All assignments and tests are conducted using Blackboard. Turn
in your assignments using the appropriate resource (assignment
attachments, test and survey response, or discussion web) within
Blackboard. Assignments will not be accepted via email. You are
responsible for keeping a copy of your assignment.
- All assignments should be handed in via email to the instructor.
Assignments must be submitted in a format readable by me (Rich Text
Format, MS Word Document, MS Excel Document). The file name must
include your last (family) name and the assignment name. You are
responsible for keeping a copy of your assignment.
Procedure for Missed Work and Non-working computers
You are responsible for your access to a computer that meets the
technical requirements for this class. Technical problems are not
considered valid excuses for late or incomplete assignments. Have a
backup plan, and plan ahead!
Email and web access requirements
This class requires regular and sustained access to an
internet-connected computer. You are required to have an email account,
and will be required to have access to a web browser. (Add additional
technical requirements, eg Flash, PDF, Academic Systems software, etc
here).
Pre-course letter
Highline online classes start with an email or surface mail letter to
students from the instructor. This letter should include the following
components:
- Brief welcome to the class
- Instructions on what to do on the first day of classes (or
before)
- How to log in to Blackboard or class web sites, sign up for
mailing lists, etc.
- A first assignment, due within the first three days of class
(this motivates students to get connected, as well as proves to you
that they've been able to access the class).
Information on how to log in to Blackboard and web sites is available
online at
http://flightline.highline.edu/ic/ichelp/passwords.php, and
can be included in your letter (or you can include the link).
Further information on a customizable orientation for Blackboard is
available at
http://flightline.highline.edu/blackboard/bp/student.orientation.html.
Last updated:
January 23, 2007
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