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Lab & Helpdesk Hours
Fall Quarter 2009
Mon-Thu
6:45am-10:15pm
Friday
6:45am-4:45pm
Saturday
7:45am-3:45pm
Sunday
2:45pm-10:15pm

Contact Information
technical support: IC Help
email: helpdesk@highline.edu
telephone: 206.870.4880
Instructional Computing

 

 

Angel FAQ

FREQUENTLY ASKED QUESTIONS

  1. How do I get into Angel?
  2. What is my Password? (or I forgot my password, what do I do?)
  3. What is Angel?
  4. How can I remove old courses from my Angel home page?
  5. Where can I get the Adobe Acrobat Reader?
  6. Who do I call for help?

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  1. How do I get into Angel?

    To use Angel, your instructor has to have a class web site set up. Check with your instructor to be sure your class is using Angel. If you already know that your class is using Angel, point your browser to http://angel.highline.edu. Log in using your myHCC Username and Password.

    See the myHCC Information page and the handy video introduction.

  2. What is my Password? (or I forgot my password, what do I do?)

    Please note that you may not be able to access a class for up to one business day after you've registered. To log in to Angel, use you MyHCC Username and Password. Check the Instructional Computing Password Page for information on changing your password and recovering a lost password.

  3. What is Angel?

    Angel is an on-line course management system. If your instructor has created a course web site using the system, it will give you access to a variety of on-line learning tools. Instructors use different features of the system, so check with your instructor for specifics. To learn how to use features of Angel, see the User's Guide and How-to videos.

  4. How can I remove old courses from my Angel home page?

    Old courses remain on the server for at least a quarter after the class has ended before they are archived and removed. If you would like to remove classes from the list on your Angel home page before they are archived, you can click on the pencil icon on your course list, and hide the courses.

  5. Where can I get the Adobe Acrobat Reader?

    The Adobe Acrobat Reader is required for viewing some documents on this web site, including the Angel manuals. If it is not already installed on your computer, you will need to download the reader from the Adobe Web Site. This link will take you to that web site:
    Get Acrobat

  6. Who do I call for help?

    For help with Angel, follow the steps below.

    1. Review the Angel Help web site, and this list of Frequently Asked Questions.

    2. Contact the Highline Instructional Computing Help Desk.

 

Angel Help | Frequently Asked Questions | Contact the Help Desk

 

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Last Updated: September 8, 2009 10:44 AM
2400 S. 240th St., MS 30-1, Des Moines, WA 98198 | 206.870.4880 | ichelp@highline.edu