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I-BEST
Customer Service - Business Technology
I-BEST Quarterly Fairs - Come and learn about ALL the I-BEST programs
Next fairs are February 10 and April 7, 2010
10-11 a.m. & 2-3 p.m. ~
Building 8,
Mt. Constance/Mt. Olympus Rooms
(Learn how to get to Highline by
car or bus)
Through basic computer and business classes students will prepare for entry level work in the customer service industry.
Program Information
I-BEST classes integrate college credit courses with English language and adult basic skills. I-BEST classes include five hours a week of non-credit Adult Basic Education (ABE) and English as a Second Language (ESL) instruction.
Degree Options
Short Term Certificate earned in one quarter. These credits apply to AAS degrees in Business Technology and Business at Highline.
How to Pay for School
We have many ways to help you pay for school.
Important Notes
- This information does not substitute for meeting with a faculty adviser.
- Students must achieve a minimum grade of 2.0 in each class.
- Not all classes are offered every quarter.
Fall 2009
- Tuesdays at 1pm
November 3 and November 17
December 1 and December 15 - Thursdays at 10am
November 12
December 10
- Minimum ESL level 4 required
- GED or high school diploma not required, but strongly recommended
| Course | Course Title | Credits |
|---|---|---|
| BTECH 103/105 | Modular Keyboarding | 2 |
| BTECH 104 | 10 Key Mastery | 2 |
| BUSN 165 | Managing Customer Service | 5 |
| BTECH 129 | Pre-Coop Work Experience Seminar | 1 |
| BTECH 140 | Coop Education | 2 |
| BTECH 141 | Coop Education Work Experience | 1 |
| Total College Level Credits | 13 |
See other I-BEST programs
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